Frequently Asked Questions about Emma AI

Emma AI continually analyses your utility consumption for unusual patterns, taking account of factors such as time, working patterns, environmental conditions and activity levels.

It identifies probable causes and recommends actions to resolve issues. Feedback helps it learn more about your operation.

Emma AI identifies utility waste and recommends actions to prevent or reduce it, often without capital expenditure. Acting on these recommendations helps lower your utility bills.

Emma AI identifies wasted gas and electricity and recommends actions to reduce consumption and associated emissions. It also helps you understand your utility needs when planning decarbonisation.

Yes. Emma AI treats each building individually, using its particular characteristics and consumption patterns. It continues learning from your feedback, including causes and solutions specific to your operation.

Emma AI can use activity data such as footfall, covers or sales to help explain consumption and provide measures of energy use per customer.

Emma AI analyses consumption throughout the year, helping identify issues such as heating left on manually, overnight lighting or continuously running water.

Its findings help your team take action and base energy-saving decisions on evidence.

Getting started is straightforward. Emma AI needs suitable half-hourly meter data and your building’s location. We help arrange access to the data needed for monitoring.

Emma AI is designed to analyse buildings individually. Building-level metering provides more detailed visibility across a complex estate.

Emma AI can still identify and quantify unusual consumption. Where the cause is difficult to locate, its findings can help justify additional metering to pinpoint the issue.

Yes, where suitable automatic meter readings are available. Existing sub-meters may provide data through your building management system.

Where this is not possible, we can assess whether automatic meter reading can be added to your existing meters.

Emma AI communicates directly with your site managers, sending clear advice tailored to each location. It uses historical and ongoing meter data to learn about each site and identify potential savings.

This helps turn consumption data into practical action without requiring your team to analyse every site manually.

Existing reporting and energy management services can work well, but reviewing data and following up across an estate takes time.

Emma AI supports this work by analysing consumption and sending site-specific advice directly to the people who can act on it.

Emma AI collects and analyses utility data, helping you focus on resolving valuable issues. Its findings can also support investment proposals by showing the scale and cost of recurring waste.

Emma AI sends simple recommendations directly to the people who can take action. This helps existing staff contribute to energy savings through practical changes at their sites.

Emma AI typically costs less than 2% of your utility spend.

Emma AI can work without capital expenditure on new equipment where your existing smart meters provide suitable, accessible data.

Yes, we offer a three-month pilot across your portfolio, regardless of how many meters you have. Monitoring all available meters gives Emma AI more opportunities to identify issues.