Holland & Barrett x Emma AI

Overview
Holland & Barrett is working to cut energy costs and strengthen its sustainability commitments across a large and diverse estate. The aim was to introduce automated detection of energy waste at scale and target more than £500k in annual savings, while giving the team clearer data for compliance and future investment planning.
What this delivered
✓
Rapid ROI – achieved in under three months, proving immediate value.
✓
ESOS compliance support – automated data collection to support reporting and planning.
✓
Actionable insights – clear recommendations driving cost and carbon savings.
✓
Zero capex – software-only deployment with no new hardware required.
Annual electricity savings:
933,130 kWh
What the pilot proved
✓
Savings can be identified quickly across a large retail estate.
✓
Automated monitoring provides a clearer basis for action and prioritisation.
✓
The pilot created confidence to scale the approach beyond the initial 193 stores.

Summary
The pilot has helped build the case for wider deployment across the Holland & Barrett estate. As the programme expands, the focus is on maintaining data quality, ensuring uninterrupted data flow and supporting store-level engagement so the full savings opportunity can be realised.

Looking ahead
Emma AI will continue to support Holland & Barrett in refining its energy strategy, improving visibility and driving further efficiencies. The collaboration shows how data-led energy management can deliver immediate savings while supporting longer-term sustainability goals across a large retail network.
Emma AI - the energy management platform